CHRISTMAS DELIVERY
We are doing our absolute best in getting orders out as quickly as possible.
We will continue to do our best in the lead up to Christmas packing orders and our last day of trading at the shop will be Thursday 24th December 10am-4pm (on lunch 1-2pm) 🎄
Please make sure your orders are placed online on or before Monday the 1st of December to guarentee delivery for Christmas day!
We will still continue to pack and send orders placed after this date until Christmas Eve but it is not guarenteed that it will arrive in time although it still may 🤗
Please also open the boxes of all packages and don't just put them straight in the cupboard until you wrap them as if there is a problem we won't be able to fix it on Christmas Eve 😜
Thank you so much for all your support throughout this year and I can't wait to see all your littles playing with things you might have popped away in the cupboard 🎅
Shipping and Delivery
We offer FREE postage on all orders over $200.
Orders below $200 are:
- $10 for orders up to 5 kg
- $25 for orders 5kg to 25kg
- Orders over 25kg standard shipping can be arranged by contacting us.
Combined Orders
We are happy to combine orders if you put through an order and forgot something or want to add to a Pre-Order.
Please ensure that you contact us to let us know as this is manual and not automated.
- Orders under $200 total, please use code 'COMBINE' on second order.
- Your order will be shipped for single shipping fee as listed above.
- Orders over $200, please use code COMBINE on both orders. If you have already put through your first order without the code please let us know and we can refund the shipping from your first order.
- When combining please also leave your first order number as a note at checkout as this makes it easier for us to find in the system.
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PLEASE NOTE: We do NOT offer combined orders during Grimm's and Grapat restocks as the amout of orders is too much for us to handle. You can only qualify for free shipping during this time when $200 is spent in the one trasaction.
Express Shipping
- $25 for orders up to 5kg Satchel
- Orders over 5kg satchel express can be arranged by contacting us.
Wobbel Boards
Due to the bulky nature of Wobbel Boards they do not fall under our normal shipping policy of free shipping over $200.
We offer free shipping on all Wobbel Boards across Australia to metro areas however rural and remote areas are excluded.
If your postage falls into a rural or remote area we will contact you with postage price of which we will cover the standard shipping cost of $20 and quote you the difference.
Time Frames
Your order will be packed and sent within 3 business days of purchase but we do aim to have orders out next day but with big restocks such as Grimm's and Grapat please allow extra time.
When we have packed your order and it is dispatched you will be sent confirmation via email or text with the tracking number.
Once your order has been sent the delivery times are outside of our control.
Estimated delivery times vary based on where you live and at busy times of the year eg. Christmas.
We use use Aus Post, Couriers Please, Fastway and TNT as our couriers. If you would like to specify which courier to send your order through please leave a note at checkout.
We understand how exciting it is to receive mail and we promise we will always do our best to get your order to you as fast as possible!
Pickup
If you are located near Brisbane we offer Local Pickup from our shop front located at 4/143 Tingal Road, Wynnum (entrance on Charlotte Street).
Please select the 'Pickup' option at checkout.
Order can be pick up during open hours, please see here for more information and up to date time.
Packaging
As a company that loves our natural and sustainably made products we also try to be environmentally minded throughout the process of delivering them to you.
We shamelessly reuse shipping boxes and filler as much as possible. These have proven themselves to safely transport their contents to us and are still in great shape to bring them to you.
We also greatly encourage you to reuse them again, either for shipping or the ever-loved box car, house, drum, canvas, or whatever else you can imagine.
We always love seeing these creations!
